SSL encryption
All your data is protected with 256-bit SSL encryption. No outside party can access it.
Your Data Is Never Sold
99ck never sells or rents your personal information to any third party.
Your control
You may request to view, correct, or delete your data at any time.
Payment Security
Mobile Banking, Nagad, Rocket — all payment details are stored in an encrypted vault.
Minimal Data
Only the information that is strictly necessary is collected — nothing more.
Defined Period
Once legal obligations expire, your data will be deleted within the designated timeframe.
1 Introduction
When you visit the 99ck platform (99ck.win), register, or play any game, you place your trust in us. This privacy policy is the foundation of that trust.
99ck is a leading online gaming and betting platform in Bangladesh, offering slots, fish games, Live Casino, and Sports Betting. Protecting each member's personal data is our top priority.
In this privacy policy we speak plainly — what data we collect, why we collect it, how we store it, who we share it with, and what rights you have. No hidden clauses, no complex legal language — just honest, straightforward information.
This privacy policy should be read alongside 99ck's terms and conditions. Both documents apply to your use of the service.
2 What information we collect
99ck only collects the information genuinely needed to operate the platform, ensure security, and deliver the best service to you. We never collect unnecessary data.
| Types of Data |
Example |
Reason for Collection |
| Identity Information |
Name, date of birth, national ID |
KYC verification and age confirmation |
| Contact Information |
Email, mobile number |
Account creation and support communications |
| Financial information |
Mobile Banking/Nagad number, bank details |
Deposit & Withdrawal Processing |
| Device & Technical Information |
IP address, browser, operating system |
Security & Fraud Prevention |
| Gaming activity |
Bet history, win/loss records |
Responsible Gaming & Dispute Resolution |
| Cookies and tracking |
Session tokens, preference settings |
Improving User Experience |
We never store your full payment card number or PIN. Only encrypted tokens are used during payment processing.
3 How Your Information Is Used
Every piece of information collected from you is used for a specific purpose. 99ck never uses your data beyond those stated purposes.
- To create, verify, and manage your account.
- To process deposits and withdrawals.
- To ensure a safe environment through KYC verification.
- To analyze gaming history and support responsible play.
- To detect fraud, money laundering, and suspicious activity.
- To improve platform performance and resolve technical issues.
- To send you bonus and promotional offers tailored to your preferences (where consent has been given).
- To comply with legal and regulatory obligations.
If you no longer wish to receive marketing communications, you can opt out at any time via your account settings or by contacting support.
4 Where & How Your Information Is Stored
99ck servers are hosted in secure data centers. All your data is stored in encrypted form and only authorized staff are granted limited access on a need-to-know basis.
- All data is stored with AES-256 encryption.
- Every server access is logged and audited on a regular basis.
- Regular backups are maintained and a disaster recovery plan is in place.
- Data centers are equipped with physical security measures and 24/7 surveillance.
5 Who We Share Your Information With
99ck does not sell or rent your information. In certain specific circumstances, limited data sharing may be required.
- Payment Processors: Necessary information is shared with Mobile Banking, Nagad, and Rocket to process deposits and withdrawals.
- KYC partner: Secure third-party services may be used for identity verification.
- Legal authorities: We may be required to share data with regulatory bodies under court order or legal obligation.
- Anti-fraud system: Limited data may be shared with trusted security partners solely for fraud prevention purposes.
99ck never sells or transfers your information to advertisers, data brokers, or any unrelated third parties.
6 Cookie policy
The 99ck website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. They do not harm your device in any way.
- Essential cookies: These are essential for login sessions and security and cannot be disabled.
- Functional cookies: Used to remember your language preference and other settings.
- Analytics Cookies: Used to understand which sections of the site receive the most traffic.
You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.
7 Your rights
Every 99ck member has full rights over their own data. You can submit any of the requests below to our support team at any time.
Right to Access
You can request to know what information we hold about you.
Right to Rectification
You may request corrections or updates to any inaccurate information.
Right to Erasure
You may request deletion of your data after your account is closed.
Right to Restrict Processing
You may request that processing of your data be temporarily restricted under certain circumstances.
Right to Portability
You may request a download of your data in a specified format.
Right to object
You may object to your data being used for marketing or profiling purposes.
99ck will respond to any request within 30 days. In complex cases, this may extend to 90 days — but you will be informed in advance.
8 Security Measures
99ck uses industry-leading technology to protect your data. No system is 100% impenetrable — but we continuously work to strengthen our security.
- All traffic is encrypted using TLS 1.3 protocol.
- Two-factor authentication (2FA) is available for your account.
- Suspicious login attempts trigger an automatic account lock.
- Regular third-party security audits are conducted.
- Strict data access controls and training for all staff.
- If a data breach is detected, affected members will be notified within 72 hours.
If you notice any suspicious activity on your account, contact us immediately at [email protected]. We will act promptly.
9 Minor Protection
99ck is strictly for users aged 18 and above. We do not knowingly collect data from or provide services to anyone under the age of 18.
- Age verification is mandatory at the time of registration.
- Any account identified as belonging to a minor will be suspended immediately.
- Any data collected from a minor will be permanently deleted.
- If parents have any concerns, they can contact our support team immediately.
If you suspect a minor is using this platform, please notify us immediately — we will take swift action.
10 Data Retention Limits
Your data is not retained indefinitely. A defined retention period is set for each category of information.
| Types of Data |
Retention Period |
| Account data (active) |
While the account remains active |
| Transaction & Financial Records |
5 years after account closure |
| KYC and identity documents |
Up to 7 years as required by legal obligations |
| Gaming history |
2 years after account closure |
| Support Contact |
2 years from the date of resolution |
| Marketing Preferences |
Until opt-out or account closure |
Once the retention period expires, your data is automatically deleted in a secure, automated process — with no risk of human error.
Frequently Asked Questions
No, never. 99ck does not sell, rent, or transfer your personal data to any third party. Only limited information may be shared where required for payment processing or legal obligations.
Yes. After closing your account, you can request that your data be deleted. However, legal and financial records must be retained for a specified period — these are kept strictly to meet legal obligations.
Completely secure. Your Mobile Banking, Nagad, or bank details are never stored directly — encrypted tokens are used instead. All traffic is protected with TLS encryption.
You will be notified in advance at your registered email address for any significant changes. The date of the latest update is always shown at the top of this page.
You can turn off marketing communications from the notification options in your account settings, or email our support team to opt out.
A National ID (NID) or passport photo is typically required. In some cases, a utility bill or bank statement may be requested for address verification. All information is stored in encrypted form.
Start Playing on a Secure Platform
Your data protected, your privacy respected — that is the commitment 99ck upholds every day. Join now and enjoy Bangladesh's most trusted gaming experience.